FAQ

Frequently Asked Questions

As we are a B2B website, please select any item(s) of interest, your selection will be saved, and emailed to us.  One of our representatives will reach out to you and follow up on your selection.

Yes, we also ship on a POE (Point of Entry) basis as well.

Please go to the “Contact Us” section on our homepage.  Send us your email and one of our representatives will reach out within one business day.  You can also reach us by calling our Toll Free number.   You can also send us snail mail to the address located in our Contact Us section.

Our products are available at many major retailers across USA & Canada. Please visit one of these retailers near you. Walmart, Home Depot, Bed Bath & Beyond, Christmas Tree Shops, Do It Best, Federated Co-op, Rona, Sobeys, SuperValu, Aldi, Home Hardware, Canadian Tire, True Value and True Serv.

As we ship from several warehouses, and from overseas, timelines for shipments can vary from several days, to several months.  Please contact us to find out more about the timelines to ship the products you are interested in.

Yes, our products are warranted from a minimum of 3 months up to 5 years.  Please contact for more information regarding the warranty on the products you are interested in.

Jay Trends provides the best quality at the most competitive prices.  Our company values every customer, and works diligently to ensure complete satisfaction… guaranteed!

More and more retailers are looking for vendors who offer multiple categories. Jay Trends develops, manufactures and distributes a wide range of products ranging from outdoor living, games & toys, Health & Beauty. Our product categories include citronella candles & torches, lanterns, solar lights, scooters, skateboards, helmets, skin & hair care products, insoles & foot care accessories.  Jay Trends is driven by a spirit of creativity and innovation with special attention paid to current fashions and trends.

Minimum order quantities are dependant on the product. Some products have no minimums. On average the standard MOQ is between 500 to 1000 units.

Yes, Jay Trends sells hundreds of items. Not all of our items are listed on our site. We feature our “best sellers” on our website.

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