This policy explains how Jay Trends Sales collects, uses, keeps and protects your personal information, and how you can exercise your rights under Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
Jay Trends Sales, 1901 Trans Canada Route, Dorval, Quebec H9P 1J1. This policy covers our website, jaytrends.com, in English and French, and the information we receive through it.
Person in charge of the protection of personal information
Email: custserv@jaytrends.com
Mail: Jay Trends Sales, 1901 Trans Canada Route, Dorval, Quebec H9P 1J1
Phone: 514-685-2202 · Toll free: 1-877-387-3639
Information you give us
Information collected automatically
We do not use analytics, advertising or social-media tracking on this website. We do not ask for sensitive information through this website, and we do not make decisions about you based solely on automated processing.
We only use your information for the purpose we collected it for, unless you consent to another use or the law allows it. We do not sell, rent or trade your personal information.
Cookies are small files a website stores in your browser. Our website uses only one cookie, and only when it is needed:
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| PHPSESSID | Protects the contact form from spam and keeps it working | Necessary | Until you close your browser |
Our online store, linked from this website, is run on Shopify and has its own privacy policy and cookies.
We share your information only with suppliers who need it to provide their service to us. Each may use it only for that purpose.
The fonts and other files used by our website are served from our own server; your browser does not contact third parties when you visit our pages. We may also disclose information when the law requires it, for example in response to a court order.
Our servers and our suppliers may be located outside Quebec. Your information may therefore be stored or processed outside Quebec. Before any such transfer, we assess whether the information will receive adequate protection, taking into account its sensitivity, the purpose of the transfer, the protection measures in place and the legal framework where it will be held. We use suppliers whose terms require them to protect it.
We keep personal information only as long as we need it for the purpose it was collected for, then we securely destroy or anonymize it.
| Information | How long we keep it |
|---|---|
| Contact requests (including the IP address and browser type recorded with them) | 3 years after our last contact with you |
| Server logs | About 1 month |
Under Quebec’s Law 25, you have the right to:
To exercise any of these rights, write to the person in charge of the protection of personal information at custserv@jaytrends.com. We may ask you to confirm your identity. We will answer within 30 days, free of charge. If you are not satisfied with our answer, you can file a complaint with the Commission d’accès à l’information du Québec.
We protect your information with measures suited to its sensitivity: encrypted connections (HTTPS), access limited to the people who need it, a password-protected administration and spam and abuse protection on our contact form.
No system is completely secure. If a confidentiality incident occurs, we record it, take steps to reduce the risk of harm and, if there is a risk of serious injury, promptly notify the Commission d’accès à l’information and the people affected.
We may update this policy to reflect changes in our practices or in the law. We will post the new version on this page and update the date at the top. If a change is significant, we will say so clearly on our website before it takes effect.
Contact the person in charge of the protection of personal information at custserv@jaytrends.com or 514-685-2202.